The 13chats app allows you to:
— run an online dialogue with the website visitors yourself or distribute chats between the operators on your team;
— receive notifications about new chats in order to quickly answer customer questions and close more deals;
— add and use saved replies;
— view the history of previous customer conversations in your online chat or in messengers;
— switch between several projects within one account;
— filter chats by activity status (opened/closed/all);
— remove and change roles for team members;
— view information about the pricing plans available from 13chats.
— add and view client notes;
— view a visitors activity history and see the source of their visit.
13chats is a service for marketers and support teams that allows you to:
— communicate with your website visitors via online chat;
— launch smart widgets based on customer actions on your site;
— transfer dialogue from an online chat to instant messengers;
— automate frequently asked questions using chatbots.